Delivery Timeframe:

We are pleased to offer fast and efficient delivery services to our valued customers within Kuwait. Our delivery timeframe is a maximum of 72 hours from the time your order is confirmed and processed. Please note that this delivery timeframe applies to business days and excludes weekends and public holidays.

Delivery Area:

Currently, we only offer delivery services within Kuwait. We regret to inform our international customers that we do not provide shipping services outside of Kuwait at this time.

Order Processing:

Once your order is placed and payment is successfully processed, our team will begin the order fulfillment process. Please allow a processing time of up to 24 hours for your order to be prepared for shipment.

Contact Information:

If you have any inquiries regarding your order or delivery, please feel free to contact our customer service team at:

Our dedicated customer service representatives are available to assist you during our business hours. For your convenience, you can reach out to us via phone or email, and we will be happy to provide you with updates and address any concerns you may have.

Delivery Tracking:

Once your order is dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your package. This tracking information will allow you to monitor the progress of your delivery and receive real-time updates on its status.

Shipping Charges:

We offer competitive shipping rates based on the delivery location within Kuwait. The shipping charges will be calculated and displayed during the checkout process, and they may vary depending on the size, weight, and destination of your order.

Delivery Confirmation:

Upon successful delivery of your order, you will receive a confirmation email or SMS notification to verify that your package has been received. If you do not receive a confirmation within the expected delivery timeframe, please contact our customer service team for assistance.

We appreciate your business and strive to ensure a smooth and reliable delivery experience for every order placed on

Thank you for choosing Vivante!